We value your privacy. We treat your personal information with respect, and Kai's Virgin Vapor will never rent, sell, or otherwise give out your personal information to anyone except as outlined below.
Effective 4/30/2019 · We reserve the right to update this policy; changes will be posted here.
We never store your credit card information — all credit card processing takes place via our secure payment gateway. No one at Kai's Virgin Vapor ever has access to your credit card information; it is held securely by our payment processor. We can adjust your order total if you want to add or subtract from your order, but your card information is always secure and known only to our secure, third-party payment processor. We don't store it or see it.
We may need to contact you to fulfill your order. We ask for your phone number because occasionally we'll have a question about how you want your order filled, and sometimes we're unable to reach customers via email after several attempts. In those cases we'll give you a quick call to make sure we're filling your order the way you want. Other than that, we will never contact you by phone unless you explicitly opt in to SMS messaging.
We won't bombard you with sales emails, even if you sign up for our newsletter. We send about two emails a month with vaping news, new products, specials, contests, members-only discounts, and sales. You can unsubscribe at any time. You can also contact us at support@kaisvirginvapor.com or toll-free at (888) 522-9359 to adjust your email preferences.
We collect personally identifiable information — such as names, postal addresses, and email addresses — when voluntarily submitted by our visitors. The information you provide and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. We also use pixel tags to collect additional information about your browsing experience. This information is used to make our marketing efforts more efficient and to provide a more relevant, timely brand and shopping experience.
This information may also be shared with third-party service providers that assist us with our marketing efforts, and with other marketers whose products or services we feel may be of interest to you. If you prefer that we not share your name and address with other marketers, please email support@kaisvirginvapor.com or call toll-free (888) 522-9359. If you no longer use your account and would like us to delete your information, you can request that at any time by emailing support@kaisvirginvapor.com.
The site may use cookie and tracking technology depending on the features offered. These are useful for gathering information such as browser type and operating system, tracking the number of visitors, and understanding how visitors use the site — and can help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud that has already taken place. This information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors — who have agreed to keep information secure and confidential — have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
You can opt out of online advertising through the Digital Advertising Alliance website, where you can opt out of advertising from all advertisers or keep only the companies whose ads you'd like to see. Visit the Network Advertising Initiative website to do the same for companies using that platform. These choices are global and affect advertising you see across the web from many companies, not just Kai's Virgin Vapor.
If you have any questions, concerns, or comments about our privacy policy, contact us using the information above.
This website sells age-restricted products. You must be 21 or older to enter. Your age will be verified at checkout.
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