Have questions? You're not alone. Here are the most common questions we receive about our products, ingredients, and process.
We define clean vape juice based on formulation and testing — not marketing claims. Our products contain no artificial sweeteners, no artificial colors, and no harmful additives like diacetyl. Every formulation is tested against the full HPHC panel. Learn what makes a vape juice truly clean →
HPHC testing screens for Harmful and Potentially Harmful Constituents identified by the FDA. We test all of our formulations against the full panel to ensure purity and transparency. View our lab test results →
No. We don't use artificial sweeteners in any of our products. This keeps flavor profiles clean and avoids unwanted residue or harshness. We also never use artificial colors.
We use organic vegetable glycerin (VG) and organic and natural flavorings. Kai's Virgin Vapor was also a certified organic handling facility for many years. Now that the company is again owned by its founder and original owner, we are in the process of recertifying our products and facilities, and will soon have the USDA organic logo back on our labels.
Our formulations are PG-free and use pharmaceutical-grade vegetable glycerin (VG) as the base.
If you're new, we recommend starting with one of our most popular or balanced flavors based on your preferences. Get help choosing your first flavor → or take the quiz to find your flavor match →
Yes. Many customers mix flavors or add menthol to create their own variations. Our clean formulations are designed to blend well without becoming overpowering.
Absolutely. Our customer service team is available by phone or email five days a week — happy to help with anything from choosing flavors to troubleshooting. Contact us →
We make our lab testing publicly available so you can review it yourself. View our lab test results →
To go deeper into ingredients, testing, and what makes vape juice clean, explore our guides: What makes a vape juice truly clean? · How to read a vape juice lab report · the full learning center →
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